Shipping & Delivery Policy

Service Area

Belzo eMart currently provides delivery services in Tikamgarh, Madhya Pradesh. Service coverage may be expanded in the future.

Delivery Time

The normal target delivery time is 1–2 hours, subject to product availability, order volume, weather, traffic, address accuracy and other operational circumstances. Orders placed after 8:00 PM may be delivered the following morning.

Delivery Method

Delivery is currently performed by Belzo eMart's own delivery personnel rather than an external delivery marketplace.

Delivery Charges

Orders of ₹300 or more are eligible for free delivery. Orders below ₹300 may attract a ₹30 delivery charge, as displayed at checkout.

Delivery Attempts

The customer should be available at the provided address and respond to calls from the delivery person. If the customer cannot be reached or is unavailable, the order may be cancelled. A new order may then be required.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address, mobile number and other delivery information.